◂◂ POLICIES
The agreement between r2 Education and the schools, teachers and students who use the OLNA Trainer and the NAPLAN Trainer — what we provide, what we ask of you, and where responsibility sits.
These Terms of Use ("Terms") govern access to and use of the OLNA Trainer and the NAPLAN Trainer ("the Trainers"), and the homepage at r2education.com.au, published by r2 Education, an Australian sole‑trader business ("r2 Education", "we", "us", "our").
They are a binding agreement between r2 Education and each School that subscribes, and they set the rules for every teacher and student who uses either Trainer. Our Privacy Policy and Security Policy form part of these Terms.
Please read them. They include limits on our liability (section 18) and an explicit statement of the limits of AI marking (section 10).
| Term | Meaning |
|---|---|
| Service | Either or both Trainers, the homepage, their content, their teacher and administrator tools, and all supporting systems we run for them. |
| School | The school, education authority or other organisation that subscribes and on whose instruction accounts are created. |
| Authorised User | A teacher, school administrator or student holding an account created by or for the School. |
| Student Data | Personal information and practice records relating to a student, as described in the Privacy Policy. |
| Content | Questions, passages, prompts, feedback, explanations, text, design and software making up the Service. |
| AI Output | Any question, passage, prompt, hint, mark, score, comment or feedback produced by an artificial intelligence model within the Service. |
The School accepts these Terms by subscribing, creating accounts, or letting its staff or students use the Service — whichever comes first. Each Authorised User accepts them by signing in. Whoever accepts on a School's behalf warrants they are authorised to bind it.
Students under 18. The Service is supplied to schools for school students, most of them minors. Students are not asked to enter a separate contract with us. The School is responsible for authorising each student's use and for satisfying any notice or consent requirements (section 7). Where these Terms impose an obligation on a student, the School is responsible for putting it to them in age‑appropriate language.
If you do not agree to these Terms, do not use the Service.
Both are practice and revision tools.
Both offer adaptive practice that responds to demonstrated accuracy, timed tests simulating test conditions, automated writing feedback, and progress reporting for teachers.
Meeting the OLNA standard is a requirement for the WACE. Nothing the OLNA Trainer produces contributes to, predicts, or substitutes for that. A student's performance in the Trainer says nothing definitive about whether they will meet the standard, and no decision about a student's WACE pathway should rest on it.
Content is written to reflect the style, format and curriculum coverage of each assessment as publicly published. It is our interpretation of that material. We have no access to actual OLNA or NAPLAN test items and none appear in the Service.
r2 Education is an independent provider. We are not affiliated with, endorsed by, sponsored by, accredited by, or connected in any way to the Australian Curriculum, Assessment and Reporting Authority (ACARA), the School Curriculum and Standards Authority (WA), the Department of Education (Western Australia), the Government of Western Australia, the Australian Government, or any other education department, authority or regulator.
"NAPLAN" and "National Assessment Program — Literacy and Numeracy" belong to ACARA. "OLNA" and "Online Literacy and Numeracy Assessment" are administered by the School Curriculum and Standards Authority. We use both terms descriptively, to identify the assessments our practice material prepares students for. No claim of ownership, licence, sponsorship or endorsement is made or implied.
Nothing in the Service may be represented to students, parents, carers or anyone else as official OLNA or NAPLAN material, or as an official result. A School must not represent the Service as departmentally endorsed unless its department has separately endorsed it in writing.
There is no public sign‑up on either Trainer. Every account is created by a teacher or administrator. A member of the public cannot get an account and a student cannot create one.
| Role | Can access |
|---|---|
| Student | Their own practice content, results and progress only. |
| Class teacher | Accounts, results and progress for students in their assigned class groups. |
| School administrator | All students and teachers at the School, plus account management. |
These boundaries are enforced on our servers. Attempting to reach data outside your role is a serious breach of these Terms (section 9).
Passwords are stored only as one‑way hashes and cannot be recovered by anyone, including us. A forgotten password is reset by a teacher or administrator.
Because we supply schools rather than families directly, the School agrees to:
The Service is licensed for the School's own educational use by its own students and staff for the term of its subscription. Within that, Authorised Users may:
We may investigate suspected breaches and take the steps in section 15. A breach of 9.1 may also be an offence under Australian law, and we will report serious incidents to the appropriate authorities.
Parts of both Trainers are produced by artificial intelligence. This section says plainly what that means.
AI Output is formative practice feedback only. It is not an OLNA or NAPLAN result, not an official or moderated assessment, and not a prediction of performance. It can contain factual errors, a wrong answer key, an inappropriate difficulty, or a mark a human marker would not give.
No decision about a student — reporting, grading, streaming, placement, intervention, WACE pathway advice, or any judgement of ability or need — may be made on the basis of AI Output. Teachers must apply their own professional judgement, and the School is responsible for exercising it.
We instruct the models to produce content appropriate to the year level and the Australian school context, validate generated questions against a strict format before display, and apply daily usage caps. That reduces but does not eliminate the risk of wrong or inappropriate output. Please flag anything that looks off (section 11) — flags are reviewed and used to improve the Service.
Subject to section 17, AI Output is provided "as is". We do not warrant that it is accurate, complete, curriculum‑aligned, consistent between attempts, or comparable to a human marker's judgement.
Students (or the School, as its policies provide) own the writing they compose in the Service. We claim no ownership. Writing is transmitted to our AI provider for marking and is never used to train any AI model. Whether it is then stored differs between the Trainers — the OLNA Trainer keeps submissions against the student's record; the NAPLAN Trainer does not store them at all. Section 4.4 of the Privacy Policy has the detail.
Both Trainers are built for a school audience. Neither has advertising, in‑app purchases, third‑party links, chat, messaging or any user‑to‑user communication, and no student can publish anything visible to another student beyond a display name and aggregate score on the optional leaderboard.
Students and teachers can flag any question that seems wrong, unfair, confusing or inappropriate. Flags are recorded for teacher and administrator review, and we review flagged Content and correct or remove it.
To report unsafe or inappropriate content, email hello@r2education.com.au with the subject "Content report". We respond within one business day and remove confirmed material promptly.
A School that would rather students not be ranked against each other can ask us to disable the leaderboard for it.
The Service — software, design, question bank, passages, prompts, explanations, reports and branding — is owned by or licensed to r2 Education and protected by the Copyright Act 1968 (Cth) and other laws. Except as section 8 allows, no rights are granted.
We grant the School a non‑exclusive, non‑transferable, non‑sublicensable licence to use the Service for its own internal educational purposes for the term of its subscription, under these Terms. It ends when the subscription ends.
The School keeps all rights in the data it enters and in student work, and grants us a limited licence to host, process and display it solely to provide and secure the Service, as described in the Privacy Policy. We claim no other rights, and we do not use School or student material to train AI models or to build products for anyone else.
"NAPLAN" belongs to ACARA and "OLNA" is administered by the School Curriculum and Standards Authority; both are used descriptively only (section 5). Other names and marks belong to their owners.
If you send us suggestions we may use them without restriction or obligation. That gives us no right to your data or your students' work.
We aim to keep both Trainers available during Western Australian school hours but do not guarantee uninterrupted availability. Either may be unavailable for maintenance, a fault, or an outage at one of the providers listed in the Privacy Policy. Where practicable we schedule maintenance outside school hours and give notice.
Do not depend on either Trainer for a time‑critical assessment. They are practice tools. If a lesson needs guaranteed availability, have an offline alternative ready.
By email to hello@r2education.com.au during Western Australian business hours. We aim to acknowledge within one business day. Security and privacy incidents are prioritised (see the Security Policy).
We improve the Trainers continuously and may add, change or remove features. We will not make a change that materially reduces core functionality during a paid term without at least 30 days' notice. If such a change is unacceptable the School may terminate under section 15.2 and receive a pro‑rata refund of prepaid fees.
Some features depend on a third‑party AI provider. If that provider becomes unavailable, changes its terms, or stops offering a suitable service, those features may be degraded, suspended or withdrawn, and we will tell the School. Everything else — the fixed question bank, practice tests, all reporting — keeps working without AI.
Fees, subscription term, number of student accounts and payment terms are set out in the separate written quote, order form or invoice agreed with the School. Where there is none, use is on the terms we have agreed in writing.
Fees are payable in Australian dollars. Unless the agreed document says otherwise, subscriptions do not renew automatically; we contact the School before the term ends. If a subscription lapses, accounts are deactivated and data retained then deleted as described in the Privacy Policy — so export anything you want to keep before the term ends.
There is no charge for a request to access, correct, export or delete data.
We may suspend or terminate an account or a School's access if there is a serious or repeated breach of these Terms (particularly section 9); if suspension is needed to protect the security or integrity of the Service or other schools' data; if fees are unpaid 30 days after they fall due; or if the law requires it.
Except where immediate suspension is needed for security or legal reasons, we give notice and a reasonable chance to fix the problem first, and restore access once it is resolved.
The School may stop using the Service and may ask us to delete its data at any time. Termination does not entitle it to a refund for a term already begun, except as section 13.3 or the Australian Consumer Law provides.
Our handling of personal information is governed by the Privacy Policy, which forms part of these Terms. It sets out what we collect, why, who sees it, where it is stored — including disclosure outside Australia — how long we keep it, and how to access, correct or delete it.
Neither Trainer's database is in Australia. The OLNA Trainer's is in Singapore, the NAPLAN Trainer's in Tokyo, and writing is marked in the United States. If your School or education authority requires Australian residency, raise it before deployment — section 9 of the Privacy Policy sets out the position and the options.
We handle personal information as though bound by the Australian Privacy Principles, and will sign a written data processing agreement where a School or authority needs one.
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy conferred by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law, that cannot lawfully be excluded. To the extent a provision would do so, it does not apply.
Where our liability for failing to comply with a consumer guarantee may lawfully be limited, it is limited at our option to resupplying the Service or paying the cost of having it resupplied.
We warrant that we will provide the Service with due care and skill, that we hold the rights needed to grant the licence in 12.2, and that we will handle personal information in accordance with the Privacy Policy.
Subject to the above and to 10.4, the Service is provided "as is" and "as available", and to the extent permitted by law we exclude all other warranties — including that it will be uninterrupted or error free, that Content or AI Output will be accurate or curriculum‑aligned, or that using it will improve a student's results.
Subject to section 17, and to the extent permitted by law:
The cap in paragraph 2 does not apply to liability for our own breach of the Privacy Policy, our own breach of confidentiality, our own wilful misconduct or fraud, or any liability that cannot lawfully be limited.
The School indemnifies us against loss, damage, cost and expense (including reasonable legal costs) arising from the School's or an Authorised User's breach of section 9, breach of clause 7.5, or unlawful use of the Service.
This does not apply to the extent the loss was caused by our own breach of these Terms, our own negligence, or our own failure to secure the Service. It is reduced proportionally to the extent we contributed, and we will take reasonable steps to mitigate.
We may update these Terms. The current version always sits at r2education.com.au/terms, with its version and effective date at the top.
For any change materially affecting a School's rights or obligations we notify its nominated contact at least 30 days before it takes effect. A School that does not accept the change may terminate before that date under 15.2 and receive a pro‑rata refund for the unused part of the term. Continuing to use the Service after the effective date accepts the updated Terms.
Minor changes — corrections, clarifications, formatting — take effect on publication.
| Clause | Effect |
|---|---|
| Governing law | These Terms are governed by the laws of Western Australia. The parties submit to the non‑exclusive jurisdiction of its courts and the courts hearing appeals from them. |
| Disputes | Before starting proceedings each party will notify the other in writing and negotiate in good faith for at least 20 business days. This does not prevent either seeking urgent interlocutory relief. |
| Entire agreement | These Terms, the Privacy Policy, the Security Policy and any signed order form or quote are the entire agreement and replace earlier discussions. A signed agreement with a School or education authority prevails over these Terms where they conflict. |
| Severability | An invalid or unenforceable provision is read down to the minimum extent necessary, or severed; the rest stands. |
| No waiver | Failing or delaying to enforce a right does not waive it. |
| Assignment | Neither party may assign without the other's written consent, not unreasonably withheld. We may assign to a successor of our business on notice, subject to clause 8.4 of the Privacy Policy. |
| Notices | To us: hello@r2education.com.au. To a School: its nominated contact address. Email notice is effective when sent unless a delivery failure comes back. |
| Relationship | Nothing creates a partnership, joint venture, employment or agency relationship. |
| Interpretation | "Including" means "including without limitation". Headings are for convenience. |